I got a call this morning from one of my wonderful users. Their laptop wasn’t powering on and nothing was on the screen. This user has had this Laptop and dock setup for a few months now. I asked if she had any lights on it and she said the only light was the one […]
Our copiers are configured with a secure printing solution that stores the jobs until the user taps their badge on a sensor and releases them. Recently, we had a user call in claiming that her badge wasn’t working when she tried to print. Now, this particular person is one of our “extra-special” types, so I […]
I received a call from an End-user. This end user is apparently pretty intelligent. Just not on Computers. This user also is a Health Officer pretty high up in the Local Government here. So i guess i should give them a Break, because the stress they are currently under for COVID. This End-user called and […]
This is another tale from many years ago when I was an indie IT guy in southeastern UK… Amongst my many and varied customers there is a firm of solicitors that have a higher moron-content than most Government departments and who have provided me with several of my more ludicrous stories. This time they’re going […]
Problem in chair, not in computer.
Tech is very happy they were able to actually make it work and considered it job well done.
Problem exists between keyboard and chair. We have a alot of them!
We do a lot of support for remote sites. I had a user call in today and asked for a program to be installed on their computer… Then another… Then another… Then Another… Usually for an install like this, We would have scripted it, Not just do a one off when I am the only […]
I wish that site would get new content.