Cable Fingers
Cable Fingers avatar

So a user called up and said that he had moved offices and was just trying to get set up at the new location on a computer that was already there.  Common occurrence.  I remoted in and set him up just fine.  At that point, he asks if his second monitor will start working.  I scan, and don’t detect one.  This is where he mentions that the fingers on the monitor cable were not all straight, and could I just straighten them over the remote connection.
Fingers?  Monitor cable?  OK…
I walk over there with a few replacement cables (since I’m not sure what he’s talking about).  When I arrive at his office I see the sad remains of a DP cable hanging off from the back of the computer.  The end had been ripped to pieces somehow.  And he was wondering why the display wouldn’t work…

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