It was a relatively typical day in the IT department; My fellow admins and I were working on the network, ensuring everything was running smoothly. We had been receiving a high volume of requests from users, so I was glad to have help from some fellow admins on the helpdesk lines. I was especially delighted […]
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“I don’t know if I have a password for Outlook, I just click the icon and my Gmail is there” I got this, after telling him that he probably needs to re-enter his Gmail account, which would likely fix his Outlook desktop app not syncing with his Gmail.