Yesterday, I talked to my mom, a retired doctor about two big hospitals in the area that got hit wit major cyberattacks. Two minutes later my dad asks “What about that church that got hit with ransomware?” He somehow thought a church was the same thing as a pair of hospitals.
Category: End User Phrases
Data in, Garbage Out
“I don’t know if I have a password for Outlook, I just click the icon and my Gmail is there” I got this, after telling him that he probably needs to re-enter his Gmail account, which would likely fix his Outlook desktop app not syncing with his Gmail.
But it affects patient care!
Client: I need you to come fix this equipment ASAP. This affects patient care! Me: How long has the equipment been down? Client: Over a year now. Me: And this is only now affecting patient care? Sorry, but it doesn’t meet the standards. We’ll get to you when we can.
I can’t log in…
My dad called me a couple weeks ago because he said he couldn’t log into his laptop. This, for anyone who knows my dad, could mean anythng, such as his mouse wasn’t working. I remoted into his laptop, and sure enough, he had logged in successfully, he was simply being prompted to set up a […]
I was warned about this guy by my main contact at a fairly large firm – he’s her Boss. She explained – ‘He’s the type that strides about waving his arms about expressively whilst talking complete bollocks!’