First email chain of the day…
First email chain of the day… avatar

For several years, I’ve worked with a psychologist on her computer issues, as her previous IT support person left a lot to be desired. She’s very good in her field, but as far as computers, and sometimes even the laws of physics apparently, she could use a little polish. She emailed me this morning because […]

“V” Is… not so much for Victory, here
“V” Is… not so much for Victory, here avatar

Just got assigned a ticket by my (apparently) evil boss. Thought nothing of it until I read the ticket: ” My ā€œvā€ key on the Microsoft Keyboard thingy is not working. all the other keys work and I wanted to ask if it would be possible to replace just the one key? ” Wow. Just. […]

Because we like to make things difficult
Because we like to make things difficult avatar

So, we have a new building on the way to replace one that’s very outdated. One day, we get an e-mail from some clerical person who’s putting together a phone list for the new building, asking if the everyone will keep their numbers after the move or if they will change. Immediately, about 50 sarcastic […]