Attachment Issues
Attachment Issues avatar

A user just called up for support. She had received an e-mail with an attachment, and every time she double-clicked on the Excel attachment, a spreadsheet kept popping up and getting in her way. A spreadsheet. A. Freaking. EXCEL. Spreadsheet.

It was the attachment she ‘couldn’t’ open because a spreadsheet kept getting in her way.

After explaining this to her a few times, she gave up in frustration.

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